RezEasy Front Desk Features

• Individual reservations, group bookings and virtual bookings.
• Virtual reservations can be associated with an actual booking to create sharing reservations or multiple guest folios for a room/reservation.
• Up to 52 rate bands per year, with up to 6 different rates within each rate band.
• Charge per room or per person.
• Room rate override option allows you to enter special rates for any reservation.
• Rate bands can be seasonal (calendar dates), weekly (days of the week), a combination of both, Day-Week_Month, or a different rate for each day of the year.
• Up to 99 different room types with unlimited number of rooms within each room type.
• Include up to 3 different tax rates, plus fixed and percentage surcharges.
• Add meals and optional extras to reservations. These can be charged per room per night, per person per night, per person or per booking.
• Create and change reservations, update in-house reservations, create room moves, check-in and check-out guests, add to wait list.
• Check or view availability (inventory) by room type or room number, easily calculate cost of a stay.
• Easily block rooms or take them out of service,
• Full guest details including flight and transportation details.
• Housekeeping including room status, linen and towel changes, cleaning tasks, vacant room list etc.
• Create breakfast list and meal plan list.
• Create agents/corporate clients and assign an allocation and release date to each one. View reports to show allocation vs. actual rooms booked or commission earned.
• POS system - sales departments/sales categories, items for sale. Includes stock control.
• Full range of reports including night audit, cashier report, sequential transactions, rate check report, payments, refunds, zero rate list, no-show list, management report, reservations forecast, revenue report, plus a full range of reservation reports, guest details, guest history, POS, and financial reports.
• Export reservation and financial data to Microsoft Excel, VisiCalc, Lotus 123 or as a CSV file.
• Program access is fully controlled at user level. Each user is assigned one or more user rights and can only access the functions assigned to them.
• Includes address book and scheduler.
• Send email directly from RezEasy. Send to guest mailing list, address book mailing list, individuals, or confirm a reservation.
• Compose and print letters and guest notices directly from RezEasy. Send to guest mailing list, address book mailing list, in-house guests, individuals, or confirm a reservation.
• Fully integrated with our online system - import reservations, export rates and availability (inventory).
• Backup/restore function creates encrypted backups of data.
• Archive old data.
• Access RezEasy data from Microsoft Office or Crystal Reports using the OLE DB Provider.
• Comprehensive user manual with context sensitive help.